general questions about our web design services
frequently asked questions
On this page you will find some of our most commonly asked questions to which we have tried to give the answers. If there is anything you would like to discuss with us, please contact us so that we may go through everything with you.
why would I choose Just Check to design my/our site?
Choosing us means you will be choosing a company that cares - a company that values loyalty and trust and has a caring attitude about its clients and its business dealings. We have put together many sites and webpages over the years, and those sites have set out what they were designed to do. Creating websites is a great challenge for us, and we love that challenge. We always aim to do our best to get your site up and running as quickly as possible, and we pride ourselves on our accomplishments.
how do you define a web page?
To us a webpage is a page that generally will viewable in your monitor. However, that does not necessarily mean that it cannot be longer, and include scrollbars to the right hand side. Unless you have a television size screen, it would be pretty impossible to create a page that never needed scrolling (unless of course you wanted just a logo). So a webpage to us is the content that is aimed for that page. An example is this page. It will have scrollbars undoubtedly, but why spread it over "several" pages just so I do not need to use my mouse-wheel.
how long will it take for my website to be designed?
The timescale will depend on many factors, such as how much work are we currently covering, do we need to keep reviewing and altering page designs, and other factors that may crop up. Generally speaking, if the client has a clear idea of what they want, and we receive the necessary additional images that they want putting on their site, we can probably turn it around in a week or two, but in reality it might take longer, but generally speaking it can be done within 28 days.
will I need to meet you to discuss anything?
In the majority of cases, there is no need for you to do this. Most of the work (especially if we are creating sites for people who are not local to us) is undertaken by means of email communications, perhaps phone calls, or even using Skype or MSN. Yes we have been visited by clients and held discussions face-to-face, but this is not a necessity, unless of course you want to pay for our travelling costs in which case we would gratefully accept.
once my website is designed, what support services do you offer?
Once your website is up and running we can offer you a full support package designed to help maintain and update as required certain elements of your website. Basically we can act as "agents" for your site, taking care of further updates, additional modifications if required, and report back to you on page rankings, visitors and the like. If we are taking care of your hosting for you, it makes the support even easier.
do I have to keep my website with you forever, or can I move to another provider?
Once we have designed, and uploaded your website to either our webhost, or one of your choosing, we of course would love you to stay with us. Having continuity with one person can be really beneficial (providing of course you are happy with our services), and if there are changes that need to be made at a later date, it's easier if you and us are familiar with what is going on. However, you may wish to decide to move away from us, in which case this is acceptable, but we will not be able to obviously offer further support, email or hosting benefits that you may have previously enjoyed. Also, we cannot guarantee that all hosts offer and can deal with different "background" coding, especially how they work on Contact Forms and the such. Although you will own the completed site though, we will still retain the copyright on our design, or any images supplied by us, or any software incorporated on the site.
in which format should I supply images to you for my website?
It is preferable to have images supplied in JPEG format, GIF or BMP. We find that if people can email us their images (image sizes are better off bigger - they can always be reduced in size rather than increased). Most digital cameras will produce adequate resolution images (the higher the resolution the better the image quality) and these images can be sent to us by electronic methods, or by post on a CD if there are lots of images. If you get stuck we can always help you with images.
will my website be search engine friendly?
When we create websites, we always aim to keep them search engine friendly. We take time to include many background details that will help the search engines locate your site as quickly as possible, and we also add your site to search engines to generate as much coverage as possible. Do not be fooled into paying large sums for so-called "guaranteed" search engine listings. Most search engines work is done by "bots", in other words, non-humans. So it takes a bit of time (about 4 weeks on average) but we have always found our sites show up very quickly on the most popular search engines.
i run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. Can you do this for me?
We run businesses too, so we realise that it is really important to present yourself to the best of your ability. We can setup most sites (if we can't, we will be up front and suggest who can), and we can provide a professional looking site that befits your organisation. We believe in clarity of websites - I know lots of sites that are totally cluttered with so much information and banners, links, images, etc - that straight away I get put off. What you need is a functional and practical website that does not take forever to navigate.
where do I find your terms and conditions of web design services?
Our contractural terms and conditions page is here. This is separate to our legal and privacy policy, and would be the terms of contract that we have with you for the design of your site. You should read these terms carefully as they do form a legal contract between us and our clients, and your acceptance of them is agreed upon your payment (be it a deposit or full payment) for our contracted services.
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client testimonials
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- "excellent value for money..."
- We were recommended Justcheck web designers for our new website. We have not been disappointed at all. The team are very helpful, communicative and very professional. This is what you call excellent customer service!
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- "excellent personal service..."
- Friendly and helpful, excellent personal service. Just Check have designed our site twice! to enable us meet the requirement level of our business needs. Great value for money!
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- "worked wonders for our business..."
- Very professional service from a very nice company. Personal service is very high and Just Check have done a great job in transforming our dull out of date website into one that now receives regular hits and constant enquiries from around the area.
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- "I would highly recommend them..."
- For anyone considering using Just Check, I would highly recommend them. They helped me with a captcha solution to cut down on spam from my email form, and additionally with a form field validation solution to make sure I get the information I need from potential customers to contact them. Doug is knowledgeable and quick to respond with solutions, with an ability to understand complex issues without much data to go on. Additionally, their prices are very reasonable for the services provided. I had to make "donations" via PayPal because Doug was trying to do too much for me for free, and I felt guilty. A definite pleasure to work with!
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- "I had no previous knowledge..."
- Given that I had no previous knowledge of setting up a web site I was pleased that Doug explained all stages and has been very helpful and supportive through out would certainly recommend to others.
